Recent Fire Damage Posts

Smoke Smell in a Vehicle

3/27/2019 (Permalink)

Over the years we have gotten many calls asking about unusual situations, seeing if we can help. One situation in particular involved an employee. After purchasing a used car, she started noticing a slight smoke smell. As time went on, the smell got stronger.

One day, she was talking to one of our Production Managers and mentioned it. The next day, the manager had her pull her vehicle into our warehouse, and he set up an ozone machine inside.

Within a few hours, the machine had completely removed the lingering smoke, and replaced it with a neutral smell. After a few weeks, the car returned to smelling like a normal car. About a year later, the car has still not returned to that smoky smell.

If you ever have a question about something that is not completely normal, give us a call. We can come up with a plan of action to get it done!

How important is it to keep your doors closed at night?

2/15/2019 (Permalink)

Fire Damage How important is it to keep your doors closed at night? Above photos were posted by the Cold Spring Harbor Fire Department

Sometimes it is hard to convince parents or children to keep their bedroom doors closed at night. This creates fear that you cannot hear one another, and as a parent you want to be able to hear if something is going wrong with your child. On the flipside, most children want to be able to get to their parents as quickly as possible if they need anything.

But when you look at these two photos, it creates awareness about another fear: house fires.

When a house fire happens, the flames spread quickly. When we are sleeping, we are less likely to realize what is going on if our fire alarms malfunction.

A fire department in New York recently posted photos of a door that was closed during the fire and one that was open. The difference was astonishing. The fire was almost completely stopped by the closed door, vs. the door that was open was completely burned.

Space Heater Safety 101

1/24/2019 (Permalink)

This time of year, many people use space heaters to heat their home or office. While these compact heaters are handy to have, they are also the cause of many fires around the county. This can easily be avoided though by being proactive and using caution.

One of the main ways they produce fires is if they are placed too closely to flammable objects. These include furniture, bedding, mattresses and clothing.

Here are some ways to avoid a fire this winter season:

  1. Make sure nothing is close around them
  2. NEVER use your oven or stove as a heater
  3. Keep heaters away from children or pets
  4. They should never be left unattended, or used overnight
  5. Check and see if your heater has a “shut off” setting when tipped over
  6. Make sure they are sitting on a level, hard surface
  7. Do not use them in high traffic areas where they might get in the way
  8. Check you smoke alarm batteries every 6 months, just in case something happens
  9. Create a fire escape route with your family and plan a place to meet afterward
  10. Inspect your heater for any signs on wear and tear on the cord. This can cause sparks when it is on

SERVPRO® Mission Statement

1/7/2019 (Permalink)


To develop a team of quality people who focus on excellent service, fairness and mutual respect.

In our business, we want our clients to be completely comfortable with us the entire time we are in their home or business during a disaster. We cannot do this without having a quality team working on every project. Without providing great customer service, our business cannot function. This is why we strive to fill every position with quality employees. We also strive to treat every customer and employee with respect and treat every situation with fairness on both sides. Our goal is to take care of your home or business as quickly and efficiently as possible, while sticking to our mission.

When disaster strikes, remember us and call us at 270-875-4883!

The Importance of Smoke Alarms

9/13/2018 (Permalink)

Fire Damage The Importance of Smoke Alarms This piece of furniture has been partially cleaned after being in a fire. You can see how thick the soot was!

In the event of a deadly home fire, a working smoke alarm will significantly increase your chance of survival. Follow these tips to insure your prepared-

  • Install smoke alarms on every level of your home, all throughout the home.  Upstairs, downstairs, basements.  Make sure you have inside and outside of bedrooms.
  • Replace the entire smoke alarm every 8-10 years.
  • test your batteries monthly
  • once a year replace batteries in smoke detectors that are battery-powered and hard wired smoke alarms. (the only exception are detectors that contain 10 year lithium batteries.)
  • Install both ionization AND photoelectric smoke alarms, OR dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors.

There will be times that you may be cooking something that puts off smoke.  Even though its tempting, never disable your smoke alarm.  That one time could be a costly mistake.  Never ignore the sound.  Always react promptly until you ultimately know that your safe and there is not a fire.  In the event you are put in that situation, make sure you are safe and leave the building.  Your life is more valuable then the contents inside. 

When fire impacts your home or place of business, call on the professionals to get the job done. You don't have to wait, you can reach a team member any time of the day or night. We are on standby for you  24/7, 365 days a year! We can guarantee that anytime you call, you will get a SERVPRO professional on the line to help.

Call Us Today: 270-875-4883

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National Preparedness Month - September

9/11/2018 (Permalink)

September of each year is National Preparedness Month. This is the time of the year the Department of Homeland Security encourages home and business owners to prepare for future disasters. Some of the ways that they suggest doing this is by:

  1. Learn lifesaving skills- such as CPR and First Aid
  2. Check your insurance coverage policies- They may not cover hazards such as floods, earthquakes and tornadoes.
  3. Create an escape route
  4. Start an emergency fund
  5. Learn where gas and water shut offs are in your home
  6. Sign up for local weather alerts
  7. Make emergency bags for each family member
  8. Consider what to do with pets during an emergency
  9. Have a designated place for important documents
  10. Have emergency phone numbers saved in cell phones and posted near house phones

Taking time throughout the month of September to do some of these things could really help you and your family during an emergency.

October 7th-13th, Fire Prevention Week

9/11/2018 (Permalink)

Fire Damage October 7th-13th, Fire Prevention Week National Fire Protection Association

During the week of October 7th thru October 13th, 2018 the United States and Canada observe Fire Prevention week. Back in 1925, President Calvin Coolidge made the 1st Presidential proclamation of Fire Prevention Week. The goal for this week of awareness is to educate the public to take precautions in preventing potentially harmful and destructive fires and how we can survive. It is getting in front of a disaster that fire can cause and the processes that can reduce emergencies and damage caused by fire.

In the event that your a victim of a home fire, don’t hesitate to call the professionals.  SERVPRO is there for you 24 hours a day, 7 days a week.  We will answer and react when you need us!
Call us today! 270- 975-4883

Request Help!

National Fire Protection Association

Home Escape Routes

8/28/2018 (Permalink)

Before entering the fall and winter seasons, create a fire escape route for your home. During these two seasons, the amount of home fires increases drastically for several reasons. Two of these being: fireplaces and outdoor fires. When either one of these fires are left unattended, the likelihood of something going wrong increases by a great deal. By creating a home fire escape route ahead of time, if an emergency hits you can be confident that you family knows what to do and can get to safety. Below is a link to the National Fire Protection Association’s website, where they have tips on creating an effective and child friendly plan.

By using some of these tips, you can prepare your family for what to do if your home does catch on fire. One of their biggest tips is to practice in the middle of the night. This way, you know that you family can wake up and remember the steps you put in place.

Smoke & Soot Cleanups

8/7/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Butler, Hopkins, Ohio, Muhlenberg and Edmonson Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

  • Wet Smoke – Plastic and Rubber
  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke – Paper and Wood
  • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue – Produced by evaporation of material rather than from a fire
  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today : 270-875-4883

Family Heirloom Saved from Fire Damage

3/22/2018 (Permalink)

One of the most frequently asked questions we get is If we can clean customers contents, especially the antique items. The answer is yes, we can! 

We got a call this past week about a fire destroying the inside of a family’s home. This piano was a nonworking family heirloom, and the family was devastated at the thought of having to get rid of it. It was covered in smoke and soot, but luckily still intact. We took it back to our office and started working on saving it. We were able to fully restore the outside of it and get rid of the smoke smell it had. 

We love it when we can save items that mean a lot to our customers. This was one of those times where it is extremely rewarding to work in this industry.

Top causes of Fire

1/21/2018 (Permalink)

Every year catastrophic fires take away our homes, our possessions, and loved ones that we can not replace. The National Fire Protection Association provides lots of education for us to arm ourselves to prevent fires. According to the NFPA the top causes of fire are in the home:

  • Cooking equipment is the leading cause of home structure fires and home fire injuries.

  • Smoking is the leading cause of civilian home fire deaths.

  • Heating equipment is the second most common cause of home fire fatalities.

We want you to be armed with information but in the event you fall victim to a house fire don’t hesitate to call SERVPRO. Are fire specialist will be there with you every step of the way. Our specialist will strive to save precious heirlooms and restore your home back to the way it was.

Request help online:

For additional helpful information, visit NFPA-

Prevent a Deadly Christmas tree fire!!!

12/1/2017 (Permalink)

Decking the Halls and getting into the Christmas Spirit? Christmas trees are at the forefront of many household annual traditions and for some who neglect a few simple tips can lead to tragic consequences. Sadly, Fire departments across the country respond to deadly Christmas tree fires during the holiday season each year.  One in every 31 Christmas tree fires is deadly, according to the National Fire Protection Association (NFPA). The association says electrical failures and malfunctions caused 30 percent of Christmas tree fires.

The NFPA recommend the following safety tips: 
• Make sure string lights have no loose connections, cracked lamps or frayed cords.
• Use only a single extension cord that can reach your home's outlet without being too long and being tangled.
• Use UL-approved lights and cords.
• Make sure lights are off when you go out and before you turn in for the night.
• Make sure all outdoor light connectors are away from metal rain gutters and off the ground.
• Never use candles to light or decorate a tree.
• To lessen the chance of a fire hazard, purchase a freshly cut tree.
• Make sure to keep your tree at least three feet away from any heat source.
• Water the tree every day, and remove it from your home after Christmas or once it becomes dry. 
• Don't burn Christmas tree branches or wrapping paper in your fireplace.
• Keep candles at least 12 inches away from anything that could burn. 

Chimney Fires

10/4/2017 (Permalink)

Fire Damage Chimney Fires An explosive chimney fire in a home!

Did you know chimney fires account for over $120 million in damage every year? Although this fire can cause extensive damage, there are ways to prevent it from occurring. You must get your chimney cleaned by the professionals and have an annual inspection. A chimney fire is characterized by loud cracking and popping noises, a lot of dense smoke, and an intense hot smell.

Chimney fires can be explosive, noisy, and dramatic, undetectable until the next inspection, or anywhere in between. The explosive fires produce flames and dense smoke shooting from the top of the chimney and sounds similar to a low flying airplane. The undetectable chimney fires are slow-burning and do not get enough air to be visible, but the damage to the chimney  and nearby areas of the home is extensive.

If your home is damaged from a chimney fire, give SERVPRO of Butler, Hopkins, Ohio, Muhlenberg, and Edmonson Counties a call at 270-875-4883!

Fire Prevention Week Approaching Fast!

9/2/2017 (Permalink)

Fire Damage Fire Prevention Week Approaching Fast! Depiction of the "Great Chicago Fire"

Mark your Calendars! Starting October 8th through October 14th SERVPRO of Butler, Hopkins, Ohio, Muhlenberg, and Edmonson Counties will join the United States in Observing Fire Prevention Week.  This important week is the longest running public health observance according to the National Archives and Records Administration’s library dating back to 1925. This tradition and annual occasion was signed in a proclamation of recognition by the President of the United States.  This important week also commemorates the “Great Chicago Fire” of 1871.  This horrific event in history left over 100,000 people homeless and killed approximately 250 innocent victims.  This grisly fire was rumored to have started when a cow kicked over an oil lamp. 

Don’t wait until October to check your smoke detectors.  See our Blog on “The importance of Smoke detectors. 

In the event that your a victim of a home or business fire, don’t hesitate to call the professionals.  SERVPRO is there for you 24 hours a day, 7 days a week.  We will answer and react when you need us!

Call us today! 270-875-4883

Handling Smoke Damage after a Fire

8/17/2017 (Permalink)

If you are the victim of a house fire, you will be very anxious to clean your home and all the contents that are salvageable.  It is always recommended to take the time to seek the professional and gain their advice. If you don’t, you could be wasting your time and efforts all the while creating further damage.  The very 1st thing you should do is contact your insurance agency immediately once its safe and the fire is completely out.  If your renting your home contact the homeowner next so you can both go over the amount of damage.  Many times your insurance agent may recommend a professional fire restorer who can give you hints to prevent additional damage and help assess what items can or can not be refurbished.  They will provide you an estimate and all available services that are available to thoroughly clean and deodorize your home. In some cases the service may seem expensive but many times these costs will be dramatically less then replacing damaged furnishings and floors.  In the aftermath, you may find items that have been passed down and have an irreplaceable value that can be saved. 

When a fire impacts your home or place of business, call on the professionals to get the job done.  You don’t have to wait, you can reach a team member any time of the day or night.  24/7, 365 days a year we guarantee that anytime you call, you will get a SERVPRO professional on the line to help.

Call us today!-270-875-4883